Built Different Fitness / Privacy
PRIVACY
POLICY.
Your goals are personal. This policy explains what information the website and coaching inquiry form collect, why it is used, and how to contact us about it.
Effective date: September 27, 2026
The quote form asks about your goals, experience, training, and nutrition.
Information about injuries or health concerns is optional. Share only what is relevant.
Use our contact page to ask about information you submitted.
This Privacy Policy describes how Built Different Fitness (“we,” “us,” or “our”) handles information collected through this website and its coaching inquiry form. It applies to website visitors and people who contact us about fitness, nutrition, or coaching services.
Who we are
Built Different Fitness provides information about fitness and nutrition coaching, including services offered by Coach Reno. If you have a privacy question or request, contact us through our contact page.
Information we collect
We receive information when you fill out a form, contact us, or interact with the website. Depending on what you choose to provide, that information may include:
| Category | Examples |
|---|---|
| Contact information | Name, email address, optional phone number, and preferred contact method. |
| Coaching goals | Requested service, fitness goals, preferred timeline, training days, and training location. |
| Training and nutrition profile | Age, optional sex and weight, activity level, training experience, nutrition knowledge, dietary approach, and sleep information. |
| Information you add voluntarily | Details about injuries, physical limitations, health concerns, dietary needs, or anything you write in open-text fields. |
| Technical information | Information your browser or device sends when visiting the website, such as IP address, browser type, pages requested, and approximate visit times. |
You can contact us without including optional health-related details in the quote form. Please avoid sending medical records or information we have not requested.
How we use information
We use information to review your inquiry, understand your goals, respond to you, prepare a quote, and provide services if you enroll. We may also use information to operate the website, maintain records, address security issues, and meet legal obligations.
Submitting a coaching inquiry lets us contact you about that request using the contact information and preference you provided. Promotional messages, if offered, require the choices and notices shown where you sign up for them. You can ask us to stop promotional messages using the instructions in those messages or through our contact page.
Health-related details
The quote form may invite you to describe an injury, physical limitation, or health concern that affects training. Those details are optional and may be sensitive. We use what you share to understand whether a coaching approach may be suitable and what questions we should ask before discussing a program.
Your choice: Share only what you are comfortable sharing in an initial inquiry. Our form is not intended for emergencies, medical diagnosis, or treatment.
Cookies and site technology
The website may use cookies or similar technologies needed for site functions, security, preferences, and performance. Your browser may let you block or remove cookies, although some features may then work differently.
Some pages load Barlow fonts using Google Fonts. Loading those fonts involves a browser request to Google's font service. If additional analytics, advertising, or embedded services are enabled on the website, their use of cookies or data may require additional notices and controls.
Where information goes
The quote form uses Fluent Forms on our WordPress website. Form entries may be stored in the website database and may also be transmitted to service providers involved in website hosting, form delivery, email, or other tools used to respond to and manage inquiries.
We may disclose information when required by law, to protect the website or people, or as part of a business transfer subject to applicable requirements. We do not intend for information submitted about injuries or health concerns to be made public through the quote form.
How long information is kept
We keep inquiry and coaching information for as long as reasonably needed to respond, provide requested services, maintain appropriate business records, resolve disputes, or comply with applicable obligations. Different information may have different retention periods. You can contact us to ask about information associated with your inquiry or request deletion where available.
Security
We use administrative and technical measures intended to protect information submitted through the website. No website, transmission, or storage system can be guaranteed completely secure. If you need to discuss particularly sensitive information, please ask us about an appropriate way to communicate before sending it.
Your choices and requests
Depending on where you live and applicable law, you may be able to ask for access to, correction of, or deletion of certain information you provided. You can also contact us to ask a question about our data practices. To help protect your information, we may need to verify your identity before fulfilling a request. Send requests through our contact page.
Children
Our coaching inquiry and services are intended for adults aged 18 or older. We do not intend to collect information from children through the quote form. If you believe a minor has submitted information to us, please contact us so we can review the request.
Links to other sites
Our website may link to websites or services operated by others. Their privacy practices are governed by their own notices, which we encourage you to review before sharing information with them.
Changes to this policy
We may update this policy when the website, services, or information practices change. The effective date at the top shows when this version became effective. Material changes will be communicated as required by applicable law.
Contact us
To ask a privacy question or make a request about your information, reach Built Different Fitness through our contact page. Please include the email address you used when contacting us so we can locate your inquiry.